FAQ

No.

It runs on App Blocks alone and never edits your theme code directly.

We add no global script, so your pages stay fast — and no trace is left in your theme after you uninstall.

All the data our apps handle — size charts, materials, model-worn info, aggregated counts and more — is stored inside your own Shopify store.

We keep none of it in an external database we run, and you can export it to CSV anytime.

No.

Features like fit feedback store only anonymous, aggregated counts.

We never collect or store anything that identifies an individual shopper — name, address, IP, cookies and the like.

You can cancel your subscription anytime, and billing stops from the next cycle.

Given the nature of a digital service, we’re unable to refund time already served.

No.

After install, the dashboard walks you through three steps: choose the features you’ll use, create a template (size charts and more come pre-built), and assign it to products.

Placing the block on your product page is one click from Settings — no theme code, no developer.

68 templates cover tops, pants, dresses, skirts, outerwear, shoes, socks, bras, hats and more.

Pick one and the right columns (chest, waist, inseam, foot length, under-bust, head circumference…) appear automatically, with cm/inch and US/UK/EU/JP sizes where a conversion applies.

Hats use a compact head-circumference table with its own measurement diagram.

Not per variant, and that is a trade-off we chose on purpose.

The block never reads your theme’s HTML and never hooks the variant picker — which is what keeps it working through theme updates — so it cannot swap the table when a shopper changes their selection.

One chart lists every size as its own row instead, so the whole range is visible at once without clicking through the options.

A product that genuinely needs two different tables reads better as two products.

Material notes are the exception: they can differ per variant, and each is shown with its variant’s name (Pro).

You build a template once — the 68 garment templates start with the columns and standard values already filled in — and assign it to every product that shares those measurements.

Pro assigns to many products at once.

The number of templates you need is set by how many product groups can share one measurement table, not by how many products you sell.

Yes.

A product inherits from the template it’s assigned to, but you can override any field on that one product.

The change stays there — the template, and every other product using it, are untouched.

Whichever suits where they are.

The block follows the market the shopper is browsing from — the United States and Canada see inches and pounds, everywhere else sees centimetres and kilograms.

You enter each measurement once, in whichever unit you prefer.

Yes, by CSV import on Pro.

Export is free on every plan, so nothing you enter is trapped here — you can take your charts out whether or not you are paying.

Yes, on Pro.

You can show the model’s height and the size they are wearing, so shoppers have something to compare themselves against.

Photos rarely state it, which is why it turns into a question.

Yes.

Fabric composition entered in Shopify’s standard product fields appears in the block on the free plan.

Pro lets you add your own notes on top — how the fabric stretches, how it drapes, how heavy it feels — the things a composition line alone doesn’t convey.

Yes, as text: care information entered in Shopify’s standard product fields appears in the block on the free plan.

We deliberately do not render the ISO laundry symbols — those symbol sets are licensed, and we won’t ship artwork we can’t license for use in your store.

Shoppers can tap once to say an item ran small, true to size, or large.

Only anonymous counts are stored — no personal data.

Once votes accumulate, the product page can show real fit confidence like “most say true to size”, which reassures the next buyer.

(Pro feature)

Returns are imported from a CSV you upload — there is no automatic sync with orders or inventory, by design, to keep the app light and stable.

Reasons in English or Japanese are auto-classified into too small / too large / other, so you can see exactly which product’s info to fix.

(Pro feature)

Free covers size charts, browser-based fit finder, product FAQ, basic material/care display and CSV export.

Pro adds model-worn info, complete-the-look, detailed material/fit profiles, fit feedback, size confidence, returns analysis, CSV import and bulk assignment for a flat $12.99/month (or $129.99/year).

Every install starts with all Pro features free for 30 days — no credit card; your data stays even if you don’t upgrade.

It stays in your store.

Everything you entered lives in Shopify’s standard storage, so uninstalling deletes nothing, reinstalling picks up right where you left off, and you can export to CSV anytime.

No lock-in — on purpose.

No — and that’s deliberate.

Recommendations are rule-based: the measurements a shopper types are matched against your size chart using the sizing principles behind the European EN 13402 standard and JIS, and each suggestion explains itself (e.g. “the length runs about 4 cm shorter than yours”).

Everything runs in the shopper’s browser — nothing is sent to your store or to us, and there are no per-use fees.

And unlike AI recommenders, it needs no purchase history to learn from, so it is just as accurate on day one of a brand-new store.

Lightness is the core design goal.

The storefront runs as a Shopify App Block only, with zero global scripts; the only JavaScript is the size estimate and the fit vote, both confined to the block.

That’s how we avoid the “heavy, crashes, breaks my theme” problems common in this category.

The product-page display supports English, Japanese, German, French, Spanish and Italian (anything else falls back to English).

The admin follows your Shopify account language (English/Japanese).

Through the support contact on the App Store listing, or via mitasu.tech’s support page.

Inside the app, the printable Handover guide summarizes your settings, data status, each screen’s role and a weekly/monthly routine — handy for staff handoffs too.

Yes.

Mitasu for Home is on the Shopify App Store, and you can start on the free plan.

It is a lightweight app for furniture and home-decor stores, built on the same foundation as Mitasu for Apparel.

The live demo further up this page is the real storefront block, so you can try it before you install.

No.

After install, a setup screen builds the app's data definitions with a progress bar — about ten seconds, once.

Then the dashboard walks you through three steps: choose the features you'll use, create a dimension sheet from a template, and assign it to products.

Placing the block on your product page is one click from Settings — no theme code, no developer.

45 templates cover 13 categories — sofas, dining tables, desks, chairs, beds, mattresses, bedding, pillows, shelves, rugs, curtains, lighting and kitchen.

Pick one and the right columns appear automatically (seat height and seat depth for a sofa, floor clearance for a bed frame, knee clearance for a table), each with a labeled measurement figure.

Twelve of the categories ship with a drawing; kitchen items use the table alone.

You build a dimension sheet once and assign it to every product that shares those measurements — four bed frames can share one sheet.

Pro assigns to many products at once, and can match the sheet's size names to each product's own variant names, so one sheet still reads correctly on a product that calls its sizes something else.

The number of sheets you need is set by how many product groups share a measurement table, not by how many products you sell.

Yes, and in two different ways.

If this product simply sells a subset of the sheet's sizes under its own names, you map the rows — the numbers keep coming from the sheet, so correcting the sheet still reaches every product.

If this product's numbers genuinely differ, you take a snapshot for it instead; that deliberately detaches it from the template, which is the honest cost of saying "my numbers are not the sheet's".

Both — whichever suits them.

The block opens in inches and pounds for shoppers in the US and Canada and in centimetres and kilograms everywhere else, and a toggle lets anyone switch.

You enter the numbers once, in whatever unit you work in; the app stores them in centimetres and converts on display.

Yes.

Paste a block of rows straight from a spreadsheet into the sheet editor — the columns are matched by their headers, in Japanese or English.

For whole catalogues, Pro imports a CSV keyed by template name, and CSV export is free on every plan so nothing you enter is ever trapped in the app.

It compares the packaged carton against the narrowest point the shopper enters.

The check only appears when a carton actually needs more than the doorway width you choose in Settings (70, 76, 80 or 90 cm — a Japanese interior door, a North American 30-inch door, a European door, or a wide entrance).

Below that the block shows a single line saying it fits a standard doorway, and a sheet with no packaged sizes shows nothing at all: the app will not claim something fits without evidence.

So if the check is missing, the usual cause is that the packaged dimensions haven't been entered.

On the free plan: dimension sheets (furniture-type templates with cm/inch toggle and labeled diagrams), a doorway-fit check, material & finish profiles with care icons and weight capacity, assembly & delivery details, and product Q&A.

Pro adds room-scene images, matching-set suggestions and comfort feedback.

All of it lives in one App Block — “Dimensions and product details” — with no theme edits.

Yes, and per part rather than per product — the frame, the seat and the cover each carry their own material and finish, because that is how furniture is actually built.

Alongside them you can show seat firmness on a five-step scale, weight capacity, certifications such as FSC or GREENGUARD, a cleaning code, and care guidance drawn from 16 built-in icons (wipe with a damp cloth, oil regularly, keep out of direct sunlight…).

No images to prepare.

Room scenes are photographs of the piece in a real room, each carrying the room type and its size in square metres — so a shopper can judge it against a space they know instead of guessing from a studio shot.

Sets propose the pieces that finish a room together.

Both are Pro; up to four of each can be assigned per product.

Buyers answer three one-tap questions on the product page: how firm it is, how the colour compares with the photos, and how the assembly went.

Once enough votes accumulate on an axis, a short verdict such as "sits as described" appears.

Votes are stored as anonymous counts only — no names, no order details, no tracking cookie.

One browser can vote once per axis per product.

Before any votes arrive you can set your own honest note, and real owner data takes over once there is enough of it.

There is no automatic sync, by design — the app never touches your orders and requests no order or customer permissions.

You import a CSV of returns containing only the product handle and the reason.

The app classifies the reasons (won't fit / colour & texture / comfort / damage) and shows the return rate before and after you improved a product's information, so you can see whether the work paid off.

Pro feature.

Free covers dimension sheets, the doorway-fit check, materials & finish, assembly & delivery info, product Q&A and CSV export.

Pro adds room-scene images, matching sets, comfort feedback, insights, CSV import and bulk editing for a flat $12.99/month (or $129.99/year — about two months free).

Every install starts with all Pro features free for 30 days; after that it drops to Free automatically — no surprise charges, and your data stays.

Inside your own Shopify store — like the rest of the Mitasu series.

We keep nothing in an external database we run, so uninstalling deletes nothing and you can export to CSV anytime.

No lock-in.

No.

It is a lightweight, structured information block — not a heavy AR or 3D viewer.

The doorway-fit check runs entirely in the shopper’s browser: packaged dimensions are compared against the doorway and hallway widths they enter, and nothing is sent to your store or to us.

It adds no global script.

The block's JavaScript is loaded from inside the block itself, so a browser only fetches it on pages where you placed the block, and it attaches nothing to the page's global scope.

There are no theme file edits, no app-embed block and no third-party requests — the tabs and the unit toggle are plain CSS.

Uninstalling leaves your theme exactly as it was.

The block ships in English, German, French, Spanish, Italian and Japanese at no extra cost — no separate multilingual add-on.

The labels follow the shopper's language automatically.

The content you write (a delivery note, a room-scene caption) is translated through Shopify's own Translate & Adapt, so it lives with the rest of your store's translations.

Email support@mitasu.tech, or use the contact form on this site.

The app also carries a full user manual and an auto-generated handover guide — a printable summary of which screens your store uses and what routine each one belongs to — so a new staff member can pick it up without you.